Language Care

“Whoever teaches learns in the act of teaching, and whoever learns teaches in the act of learning.” - Paulo Freire

What is Language Care?

We provide quality, timely and professional interpreting services for medical, legal and event interpretations with a focus on in-person interpretation. We are available 24 hours a day and 7 days a week. We provide facilitation between limited English proficiency patients, their physicians, nurses, lab technicians and other health care providers. The result is patient satisfaction with optimal results.

Meet our Program Manager for Language Care, Juan Martinez.

Outline of a person's head in profile with a circle containing a translated object and letter 'A' to indicate language translation.

What is In-Person Interpreting?

In-person interpreting involves a trained interpreter physically present to facilitate real-time communication between parties who do not share a common language. This method ensures accuracy and immediacy in translation, providing a personal touch that can enhance understanding and trust among all parties involved.

Icon of two speech bubbles, one with an 'A' and the other with a Chinese character, representing translation.

Benefits of In-Person vs. Video or Phone Interpreting

We emphasize the importance of in-person interpreting because it ensures that everyone in Merced County receives information in a fair and equitable way. In-Person Interpreting can also supply the following benefits:

  • Reading Body Language: In-person interpreters can observe non-verbal cues and body language, which are crucial for understanding the full context of a conversation, especially in emotionally charged or nuanced discussions.

  • Ensuring Privacy: Physical presence in sensitive settings, like medical appointments or legal consultations, helps maintain confidentiality and privacy, which might be compromised in remote or digital formats.

  • Handling Complex Discussions: Face-to-face interaction is invaluable when discussions are complex or culturally sensitive. In-person interpreters are better positioned to manage these dynamics effectively, ensuring clarity and preventing misunderstandings in our diverse community.

Group of nine diverse individuals standing on a metal bridge outdoors, smiling at the camera, with trees and signs in the background.

24/7 Medical Interpretation Services

Our Language Care program collaborates with local medical agencies, including Dignity Health and the Central California Alliance for Health, to offer round-the-clock interpreting services. This ensures that all patients receive clear, accurate, and culturally sensitive medical information during emergencies. Our interpreters are expertly trained to support diverse communities in critical medical settings, facilitating effective communication at all times.

Contact Us

Other Services

  • A group of three people with a speech bubble above them containing Chinese and English translation icons.

    Simultaneous Interpreting

    Real-time translation for conferences and meetings, ensuring seamless communication across languages without interruption.

  • Dark outline icons of two speech bubbles, one with a Chinese character and the other with an English letter A, on a light beige background.

    Legal Interpreting

    Specialized interpreting services for legal settings, enhancing understanding and fairness in judicial proceedings.

  • Line drawing of three people with speech bubbles above their heads containing a language character and the letter A.

    Government Interpreting

    Professional interpreting for governmental interactions, ensuring clear and precise communication for all civic matters.

  • Icon of a book with the letter A on the cover and a pen writing on the pages, on a pink background.

    Translation Services

    (Coming Soon) High-quality translation of documents and written materials, bridging language gaps with accuracy and efficiency.

  • Icon of a person pointing at a blackboard with language translation symbols, including a Chinese character and the letter A, with two people sitting in front of the blackboard.

    Organizational Trainings

    (Coming Soon) Trainings in Language and Language Access: Tailored workshops to enhance language skills and access within organizations, fostering inclusive communication strategies.