211 MOUNTAIN VALLEY

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FOR MORE HELP:

Call 211
TEXT YOUR ZIP CODE TO

211 IS CONFIDENTIAL, FREE AND AVAILABLE IN MULTIPLE LANGUAGES.
7 days a week AND is free, confidential, and available in multiple languages.

Immigration Services
Immigration
 Housing
Housing
 Utilities
Utilities
 Food
Food

2025 most requested resources

FREQUENTLY ASKED QUESTIONS:

211 Community Needs Map

NEEDS BY CITY

  • 211 is a free service that connects people to health and human services 24/7. It provides bilingual Call Specialists and supports over 150 languages through translation services. During disasters, 211 shares emergency updates on shelters and road closures.

  • 211 operates like 911 for social services. When you call, your phone provider automatically routes you to your local 211 center for assistance

  • BY PHONE: Dial 211

    BY TEXT: Text “HELP” to 898211

    ONLINE: Visit www.211merced.org.

    • BASIC NEEDS: Food banks, shelters, rent & utility assistance.

    • HEALTH SERVICES: Medicaid, Medicare, crisis support, mental health, addiction recovery.

    • EMPLOYMENT SUPPORT: Job training, career services, education programs.

    • SPECIALIZED SUPPORT: Veterans, disability assistance, family caregivers.

    • DISASTER RELIEF: Emergency response, recovery resources.

  • Yes, 211 operates in all 50 states, Washington D.C., and Puerto Rico, covering 99% of the U.S. population.

  • During hurricanes, floods, or wildfires, 211 provides evacuation routes, shelter locations, and recovery resources to help keep 911 lines free for life-threatening emergencies.

  • 211 collects caller data on community needs, helping policymakers identify service gaps and improve local resource allocation.

    • Monday-Friday (8AM - 5PM): United Way of Merced County operates 211.

    • Evenings, Weekends & Holidays: Calls are handled by CAPK in Kern County.

  • 211 has bilingual English and Spanish Call Specialists and provides 24/7 interpretation services in over 150 languages.

Rent Payment Assistance
- Income too high
- No funding available
- Long waitlist
- Already received help this year
Electric Service Payment
- Utility assistance program closed
- Missed application window
- No proof of income
- Not a priority zip code
Transitional Housing
- No units available
- Not eligible due to age
- Waitlist full
- Not fleeing domestic violence
Food Pantries
- ID required
- Pantry closed
- Outside service area
- Already visited this week